Shipping policy

Thank you so much for choosing to purchase from AYA

Orders within South Africa:

For delivery in South Africa, we charge R100.00 no matter how large or small your order is. Orders over R450.00 qualify for free shipping. Orders leave our premises on Tuesdays and Fridays. 

When we send out your order, you receive a tracking number so you can track your parcel online. We use The Courier Guy, and you generally receive your order within 1-3 working days, depending on where you are in our beautiful country. 

When you track your parcel online, you will be made aware of any courier delays, and please don't hesitate to get hold of us if you haven't received your order within the allocated time frame. Please contact us at hello@ayabalm.co.za

International Orders:

We are currently setting this option on our online store; in the interim, please contact hello@ayabalm for assistance. 

Please be aware that each country has its own customs and import duties and that these are the purchaser's responsibility and for the purchaser's account.